Basic One-Year Printer Service Plan (All Tiers)

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Product Description

At IDenticard, our offering of ID card printer technical service and support plans sets us apart from our competition. We offer a variety of different service plans for Zebra™, Fargo™ and IDP™ PVC ID card printers, ensuring that your needs will continue to be met long after a sale has been completed.

Our Basic ID card printer service plan offers one year of coverage for printers in our Value, Professional and Security tiers. For those unsure of their printer's tier, there is a helpful chart below that lists each manufacturer and model of printer, sorted by tier.

Customers who choose our Basic plan receive:

  • Unlimited telephone and web help desk support to walk you through any problems you may encounter
  • Free printer firmware upgrades as they are released
  • Reduced pricing on replacement printheads and spare parts
  • A discounted repair and labor rate
  • A flat fee for use of our expedited printer loaner service

Didn't purchase from us? No problem! Our Basic plans are available for printers purchased elsewhere. Make IDenticard your home for Zebra printer repair, Fargo printer repair or IDP printer repair, and we'll keep your PVC ID badging program up and running.

Interested in a different plan, or a longer term? Please view our full offering of service plans for additional options.

IDenticard's printer tiers

Value printers Performance printers Security printers

Fargo C50

Fargo DTC 1000Me

Fargo DTC 1250e

Fargo DTC4250e

IDP Smart 30 series

Zebra ZXP Series 1

Zebra ZXP Series 3

Fargo DTC 4500e

IDP Smart 50 series

Zebra ZXP Series 7 (No Lamination)

Fargo HDP 5000

Fargo HDP 8500


Zebra ZXP Series 7 (Lamination)

Zebra ZXP Series 8

Zebra ZXP Series 9

If you don't see your printer listed above, please contact us for tier and service plan information.

Service Plan Term One year
Telephone Support Unlimited
Web Help Desk Support Unlimited
Printer Firmware Upgrades Included
Loaner Service Fee per use
Labor Rate Fee per use